The Purser Desk respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the personal information we collect through this Website at https://thepurserdesk.com (collectively, the “Site” or “Website”).
Visitors and any users of the site are referred to as “user”, “you” and “your” and the Company is referred to as “company,” “we,” “us,” and “our.” The Company processes personal data as a Controller as defined by the European Union’s General Data Protection Regulation (GDPR). Accessing this Site constitutes a use of the Site and an acceptance to our Privacy Policy.
Reading this privacy notice will help you understand your privacy rights and choices. Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@thepurserdesk.com
CHILDREN UNDER THE AGE OF 16
In Short: We do not knowingly collect data from or market to children under 16 years of age.
We do not knowingly solicit data from or market to children under 16 years of age. Our Website is not intended for children under 16 years of age. By using the Services and/or Website, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services and/or Website. If we learn that personal information from users less than 16 years of age has been collected or received, without the verification or parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 16, please contact us at hello@thepurserdesk.com.
WHAT DATA WE COLLECT ABOUT YOU AND HOW WE USE IT
In Short: We collect personal information that you provide to us.
We receive, collect and store any information you enter on our Website or provide us in any other way. We collect the personal information you voluntarily provide to us by filling out forms on the Website, communicating with us via contact forms, responding to surveys, providing comments or other feedback, providing information when ordering a product or service via the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
This may also include information submitted through tools powered by artificial intelligence or automation, such as quizzes, interactive onboarding forms, or template downloads, which are used to personalise and deliver our services more effectively.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
WHAT IS PERSONAL AND NON-PERSONAL DATA
Personal Data is any information relating to an identified or identifiable natural person. Personal Data we may collect includes:
i. Identification and Contact Data: name, date of birth, gender, address, title, contact details, username, or other demographic information;
ii. Financial Information: credit card details, account details, payment information;
iii. Employment Details: employer, job, title, geographic location, area of responsibility;
iv. IT Information: IP address, cookie data; and
v. Personal Interests or Preferences: purchase history, social media profile information.
You may decline to provide Personal Data to the Services. However, some of the Personal Data we ask you to provide is mandatory for a service. If you decline to provide it, we may not be able to provide that service to you.
Non-Personal Data is any information not relating to an identified or identifiable natural person. Non-Personal Data we may collect includes:
i. Browser and Device Data: IP address, device type, unique user device number, device manufacturer and model, type of browser or operating system, dates and times of use, screen resolution, plug- ins, add-ons, location, and the version of the Services you are using.
ii. Cookies and Tracking Technologies: time spent on the Services, pages visited, and email campaign performance.
iii. Aggregate Information: data about how you use the Services combined with data about how others use the Services in order to help us better develop new features and tailor the Services.
HOW WE PROCESS YOUR INFORMATION
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services and/or Website, including:
We may process this personal information for the purpose of subscribing to our email notifications, free content, and/or newsletters, as well as communication data that you send to us either through email, social media, or other posting and/or communication methods. We process this data for the purposes of communicating with you, to deliver relevant Website content, and for the purposes of sending you marketing, content and/or emails. This data may be shared with trusted third-party service providers for the purpose of delivering email communications and managing newsletter subscriptions. The legal basis for this process is consent or our legitimate interests, which is to grow our business and keep records which may be needed to pursue or defend a legal action. We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
We may also process data collected through our AI-powered or automated tools, including quizzes, and onboarding forms. This enables us to personalise your experience, recommend relevant services, or deliver tailored membership content and digital downloads. If you interact with these tools, your responses may be stored to improve the quality and relevance of the information or support we provide.
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns.
These software tools measure and analyse the use of our Website, to deliver relevant content and advertising, and understand our users. The legal basis for processing is our legitimate interest, namely monitoring and improving our Website, marketing, and services used for statistical data.
This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Data we collect will also include the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. It will also include your email address and subscription preferences when you sign up to our email alerts and how you use our emails; for example whether you open them and which links you click on, details of which version of web browser you used, information on how you use the site, using cookies and page tagging techniques. Where you provide your consent, Google Analytics processes information about the pages you visit, how long you spend on each page, how you got to the site, what you click on while you’re visiting the site.
To opt out of being tracked by Google Analytics across all Websites, visit this link: http://tools.google.com/dlpage/gaoptout
SHARING YOUR PERSONAL DATA
We do share your information with trusted third parties who provide support in running this Website including any blog or newsletter, as well as those parties and services that help administer our business. Your data will never be shared with unrelated third parties. We may disclose your information to payment service providers, administrative and marketing providers, business advisors, or third parties if we sell or transfer parts of our Company. Third parties we share your data with will keep it secure and respect your privacy under the law and we take steps to ensure the companies we work with also comply with the GDPR.
We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
ONLINE PLATFORM
Our company is hosted by a licensed third party. This provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general website applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at hello@thepurserdesk.com
If you join a membership area hosted on a third-party platform, your personal data may also be processed according to that platform’s privacy terms. We only work with providers who follow strong data protection practices.
ANTI SPAM POLICY
We comply with Anti-Spam laws. If you opt-in to receive our newsletter, marketing, or other communications, the option to unsubscribe will be included in every email. If you ever have trouble unsubscribing, you can send an email to hello@thepurserdesk.com requesting to unsubscribe from future emails. If we sell or transfer any of our business or assets, certain information about our clients may be a part of that sale or transfer. In the event such sale or transfer results in a material change to this Privacy Policy, we will notify you.
We may still send you important messages regarding administrative matters, updates, disputes, and customer service issues that are required to provide you with the Services.
COOKIES POLICY
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may send cookies, facebook pixels, and/or other tracking signals to your computer in order to uniquely identify your browser and improve the quality of our service and/or advertising. We use cookies to identify when you visit our Website, to store information about your preferences, to personalise the Website and/or advertisements you may see, and analyse the use and performance of our Website.
Information gathered through cookie and server logs may include session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
The term “cookies” refers to small pieces of information that a Website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies and tracking signals using your web browser settings. If you choose to disable cookies, some areas of the Website may not work properly or at all. Our Site may not respond to Do Not Track signals sent by your browser.
When we send emails to Customers, we may use web beacons to track who opened the emails and clicked links to measure campaign performance and improve features for Customers. We also use web beacons in the emails we deliver for Customers to create reports about campaign performance and determine what actions Subscribers took.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside Websites so as to tailor advertising messages users see while visiting that social media Website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Learn more about cookies here -
https://allaboutcookies.org
The following links explain how to access cookie settings in various browsers -
Cookie settings in Firefox
Cookie settings in Internet Explorer
Cookie settings in Google Chrome
Cookie settings in Safari (OS X)
Cookie settings in Safari (iOS)
Cookie settings in Android
THIRD PARTY COOKIES
Third-party cookies are cookies that are tracked by Websites other than the one you are currently visiting. Some content or applications on the Website are served by third-parties, such as servers, content providers, application providers.
Any request to another domain can result in a third-party cookie in your browser: script, image, fonts, CSS files, Java files etc. The information they may collect could include personal information, such as name, email address etc as well as your online activities across other Websites and online services.
This Site may contain links to third party Websites. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on this Site. Any other link will be covered by the privacy policy of that specific site. You acknowledge and accept that we are not responsible for the privacy policies or practices of third parties.
You can control the use of cookies at the individual browser level. Our third-party partners may use cookies or other tracking technologies to provide you advertising on other sites based upon your browsing activities and interests. If you want to opt-out of interest-based advertising, please visit
If located in the European Union visit http://www.youronlinechoices.eu
Otherwise visit http://preferences-mgr.truste.com/
HOW WE HANDLE YOUR SOCIAL LOGINS
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services may offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
YOUR INFORMATION TRANSFERRED INTERNATIONALLY
In Short: We may transfer, store, and process your information in countries other than your own.
If you are accessing our Services/and or Website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
DATA RETENTION
We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.
HOW LONG WE KEEP YOUR INFORMATION
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
CONTACT US
This Website is owned and operated by: The Purser Desk
If you have any questions or concerns regarding this Privacy Policy, please email: hello@thepurserdesk.com
CHANGES TO THIS POLICY
In Short: We will update this notice as necessary to stay compliant with relevant laws.
We may change this privacy policy from time to time. In that case, the updated version will be indicated by the ‘last updated’ date at the bottom of this page. Any changes to this privacy policy will apply to you and your data immediately. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.
Last updated: 23rd November 2025