Services
The Purser Desk is designed to help captains, pursers, and yacht leaders break out of beige, burn down the outdated, and build operations that work — brilliantly.
Title
We support yachts that take their operations seriously, and the professionals who want support that matches their standards (not the other way around).
WHAT WE CAN DO FOR YOU:
CREW OPERATIONS
People, paperwork, precision.
From recruitment, onboarding and certifications, to leave tracking, scheduling, and logistics — we take care of the behind-the-scenes admin so your crew can focus on the job at hand.
TRAVEL & LOGISTICS
Smooth journeys start with
smart planning.
We coordinate flights, transfers, and crew logistics with clear comms, sharp timing, and attention to detail — so movements stay seamless, even when schedules don’t.
FINANCIAL
Numbers tell the story — we make sure it’s one worth reading. From streamlined invoicing to polished reconciliations, we handle the financial admin with precision, clarity, and calm.
CONCEIRGE SERVICES
Ahead of the Game. Wherever You Are.
Before your guests even step ashore, we’ve already liaised, confirmed, coordinated, walked the path, checked the table and shaken the hands— virtually. Think of us as your eyes and ears on the ground, minus the travel time. Consider the groundwork done — discreetly, thoroughly, and with your standards front of mind.
SHORESIDE LIAISONS
Well-connected, well-organised.
We manage communications with shoreside contacts — agents, ports, couriers, suppliers — ensuring everything lands where and when it should, without the onboard noise.
BESPOKE SUPPORT
Your Yacht. Your Way.
Need something more tailored? We shape support around your operational style — and slot into your workflow with minimal friction. Support that fits your systems, not the other way around
ADDITIONAl / à LA CARTE SERVICES
Document Polish & Presentation Formatting
Crew letters, official docs, guest preference sheets — cleaned up, branded, and delivered like someone actually cares what they look like.
Operational Deep Dive
Need an extra set of eyes? We’ll review your current systems, workflows, or documentation and offer streamlined, practical feedback — purser to purser.
1:1 Clarity Call
A focused session for pursers thinking bigger — whether you’re setting up your freelance systems, shifting shoreside, or levelling up your role.
Don't see what you're looking for? Click here to enquire and we'll come up with a custom proposal just for you.
WHAT WE'RE KNOWN FOR
OPERATIONS with BACKBONE. SURGICAL PRECISION, Zero EGO. MINIMAL fuss MAXIMUM clarity. A PROCESS as SHARP
as THE OUTPUT.
SYSTEMS that SPEAK YOUR LANGUAGE.
"OMG, who HAVE YOU BEEN WORKING WITH? THEY'RE BRILLIANT"
why the purser desk is the smart option worth consIDERING
No full-time hire required
Avoid flights costs, extra cabin space, visas, and onboard logistics.
Reduce burnout for senior crew
By taking over even the smallest admin tasks, we free up your team to stay focused at the job in hand.
Consistent standards
Whether it’s guests onboard, shipyard periods or crossings, we maintain continuity and keep every detail aligned.
Continuity maintained
We keep your admin and logistics on track, even when schedules shift or onboard responsibilities change.
Support tailored to your yacht
We adapt to your vessel’s needs and workflows, providing support that fits the way you operate.
Save on admin hours every week
We take on the repetitive admin so you and your team gain back valuable hours each week.
A dedicated point of contact
One central contact streamlines everything, making collaboration simpler for you and your crew.
Immediate support
We can step in seamlessly during busy periods or heavy admin loads to help lighten the load.
We can take care of the bookings and last minute changes — just like we’ve done for other yachts who’d rather focus on operations than airport admin.
Need a hand with crew flights?
Let us take care of crew contracts and onboarding forms, so everything’s in order (and no one’s chasing SEA signatures last minute).
Crew contracts still unsigned?
We’ll keep invoices organised and up to date — systematically named, easily trackable and where they should be ready for payment.
Falling behind on invoices?
We can create everything from checklists to detailed manuals — giving yachts ready-to-go resources and saving hours in setup.
No time for templates or SOPs?
WE'll just say it
YOU'RE ALREADY DOING TOO MUCH
Most shoreside solutions miss the mark — too slow, too rigid, or too removed from the realities of superyacht logistics. You need someone who understands the pace, the pressure, and the detail it takes to keep things moving seamlessly. That’s where we come in.
From day-to-day logistics to the details no one else wants to touch, we quietly slot into your systems and assist the way your yacht runs from behind the scenes. Whether it’s seasonal pressures or standard operations, we move in sync with how life onboard already operates. Because this isn’t textbook — it’s yachting, and we get it.
Fewer late-night texts. Fewer missing docs. Fewer moments of “who’s meant to handle that?” We help you show up like the capable, composed professional you already are — just with more breathing room, and a stronger system backing you.
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