Services
The Purser Desk exists to help captains, pursers, and yacht leaders break out of beige, burn down the outdated, and build operations that actually work — brilliantly.
Title
We support yachts that take their operations seriously, and for the professionals who want support that meets their standard (not the other way around).
WHAT WE CAN DO FOR YOU:
CREW OPERATIONS
People, paperwork, precision.
From onboarding and certifications to leave tracking, scheduling, and logistics — we take care of the behind-the-scenes admin so your crew can focus on the job at hand.
TRAVEL & LOGISTICS
Smooth journeys start with smart planning.
We coordinate flights, transfers, and crew logistics with clear comms, sharp timing, and attention to detail — so movements stay seamless, even when schedules don’t.
FINANCIAL
Numbers tell the story — we make sure it’s one worth reading. From streamlined invoicing to polished reconciliations, we handle the financial admin with precision, clarity, and calm.
CONCEIRGE SERVICES
Ahead of the Game. Wherever You Are.
Before your guests even step ashore, we’ve already liaised, confirmed, coordinated, walked the path, checked the table and shaken the hands— virtually. Think of us as your eyes and ears on the ground, minus the travel time. Consider the groundwork done — discreetly, thoroughly, and with your standards front of mind.
SHORESIDE LIAISONS
Well-connected, well-organised.
We manage communications with shoreside contacts — agents, ports, couriers, suppliers — ensuring everything lands where and when it should, without the onboard noise.
BESPOKE SUPPORT
Your Yacht. Your Way.
Need something more tailored? We shape support around your operational style — and slot into your workflow with minimal friction. Support that fits your systems, not the other way around
ADDITIONAl / à LA CARTE SERVICES
Document Polish & Presentation Formatting
Crew letters, official docs, guest preference sheets — cleaned up, branded, and delivered like someone actually cares what they look like.
Operational Deep Dive
Need an extra set of eyes? We’ll review your current systems, workflows, or documentation and offer streamlined, practical feedback — purser to purser.
1:1 Clarity Call
A focused session for pursers thinking bigger — whether you’re setting up your freelance systems, shifting shoreside, or levelling up your role.
Don't see what you're looking for? Click here to inquire and we'll come up with a custom proposal just for you.
WHAT WE'RE KNOWN FOR
OPERATIONS with BACKBONE. SURGICAL PRECISION, Zero EGO. MINIMAL fuss MAXIMUM clarity. A PROCESS as SHARP
as THE OUTPUT.
SYSTEMS that SPEAK YOUR LANGUAGE.
"OMG, who HAVE YOU BEEN WORKING WITH? THEY'RE BRILLIANT"
We can take care of the bookings and last minute changes — just like we’ve done for other yachts who’d rather focus on operations than airport admin.
Need a hand with crew flights?
Let us take care of crew contracts and onboarding forms, so everything’s in order (and no one’s chasing SEA signatures last minute).
Crew contracts still unsigned?
We’ll keep invoices organised and up to date — systematically named, easily trackable and where they should be ready for payment.
Falling behind on invoices?
We can create everything from checklists to detailed manuals — giving yachts ready-to-go resources and saving hours in setup.
No time for templates or SOPs?
WE'll just say it
YOU'RE ALREADY DOING TOO MUCH
Most shoreside solutions miss the mark — too slow, too rigid, or too removed from the realities of superyacht logistics. You need someone who understands the pace, the pressure, and the detail it takes to make things run seamlessly. That’s where we come in.
From day-to-day logistics to the details no one else wants to touch, we slot into your systems and elevate the way your yacht runs behind the scenes. Whether it’s seasonal chaos or standard operations, we move in sync with how life onboard actually works. Because this isn’t textbook — it’s yachting, and we get it.
Fewer late-night texts. Fewer missing docs. Fewer moments of “who’s meant to handle that?” We help you show up like the capable, composed professional you already are — just with more breathing room, and a stronger system backing you.
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